Medicine Has Forgotten How to Touch the Patient

Medicine Has Forgotten How to Touch the Patient

By

September 13, 2026

When was the last time your doctor actually examined you? I do not mean when someone checked your blood pressure, copied your medication list, looked at your laboratory results, or listened briefly through a shirt before returning to the computer. I mean examined you. Looked at you. Watched you breathe. Felt your pulse. Looked at your eyes. Examined your neck. Listened carefully to your heart and lungs. Palpated your abdomen. Watched you walk. Noticed the color of your skin, the movement of your hands, the expression on your face, and the thousand other small pieces of information that a human body offers to someone who has learned how to observe it.

For most of the history of medicine, this was not an optional ritual performed before ordering the “real tests.” This was medicine. Today, increasingly, it is treated as something quaint, inefficient, or unnecessary.

I have spent most of my professional life taking care of very sick people. Critical care is one of the most technologically intensive areas of medicine ever created. I love technology. I have watched mechanical ventilators breathe for patients who could no longer breathe for themselves. I have used ultrasound, CT imaging, sophisticated hemodynamic monitoring, extracorporeal technologies, molecular diagnostics, and laboratory measurements that physicians a generation before me could only have dreamed about.

I would never want to return to a world without these tools. But after decades at the bedside, I have also learned something that becomes more obvious, not less, with experience: technology is most powerful when it extends the physician’s senses. It becomes dangerous when it persuades the physician that those senses are no longer necessary.

The Patient Before the Data

Experienced clinicians understand something that is remarkably difficult to teach in a lecture hall or classroom. Sometimes you walk into a room and know immediately that something is wrong. You may not yet know what it is, but you know it before the laboratory does. The patient is breathing differently. His skin looks different. She answers a question a fraction of a second more slowly than she did several hours earlier. Posture, speech, facial expression, respiratory effort, or level of attention changes. None of these observations is magical. They are data, collected by a biological instrument trained through thousands and thousands of encounters: the physician.

When I round in an intensive care unit (ICU), I can learn an enormous amount before touching the computer. I can see whether a patient is fighting the ventilator. I can hear secretions from the doorway. I can see accessory muscles contracting. I can recognize when someone who looked reasonably comfortable earlier suddenly looks exhausted. I can see peripheral perfusion, diaphoresis, agitation, abdominal distension, or a subtle change in mental status. None of this means I should ignore the arterial blood gas, the chest radiograph, the CT scan, or the monitor. Of course I need them. The mistake is believing that because those measurements are more technologically sophisticated, they are necessarily more real than what is happening directly in front of me.

Medicine once began with the patient and proceeded toward testing. Increasingly, it begins with testing and eventually works its way back toward the patient. Abraham Verghese and colleagues have described this inversion of the diagnostic process, in which clinicians may encounter an image or electronic representation of a patient before encountering the patient himself. That change sounds subtle. It is not. Once the CT scan, laboratory panel, consultant note, medication list, and previous diagnoses have entered our minds, we no longer approach the patient without preconceptions. The data have already told us what we are supposed to see.

This is one reason the physical examination should never be reduced to nostalgia. Its value is not that physicians once carried black bags and made house calls. Its value is epistemological. It provides an independent stream of information. The history and physical examination can support what the tests tell us, but they can also contradict them. That contradiction is often where important medicine begins. A normal number should make us reconsider an abnormal observation, but an abnormal observation should also make us reconsider a normal number.

The Screen between Us

Something extraordinary happened to the architecture of the medical encounter. The physician and patient used to face each other. Today, they frequently face a computer.

A widely cited time-and-motion study of ambulatory physicians found that during the clinic day physicians spent approximately 27 percent of their time in direct clinical face time with patients and nearly half their time on electronic health records and desk work. For every hour of direct clinical face time, physicians spent almost two additional hours on electronic documentation and related desk activities during the workday. The electronic medical record was introduced as a tool for storing information. Somewhere along the way, the physician became one of the tools used to feed the electronic medical record.

This has consequences that go well beyond physician irritation or burnout. Attention is a finite resource. When I am looking at a screen, I am not fully looking at you. When I am clicking boxes, reconciling lists, responding to alerts, and documenting everything necessary to satisfy billing, regulatory, legal, and institutional requirements, I am performing work. But that work is not the same thing as observing a patient. We have confused documentation of care with care itself.

The modern medical record can create a remarkable illusion of precision. A note may contain a beautifully populated physical examination with normal findings listed across multiple organ systems. Anyone who has practiced modern medicine knows the uncomfortable truth: sometimes the completeness of the electronic examination exceeds the completeness of the actual one. Elder and colleagues warned years ago about examinations transformed by templates and drop-down boxes into records that may look more impressive than what truly occurred at the bedside.[2] The computer makes it possible to document fifteen normal observations in seconds. Unfortunately, it cannot guarantee that anyone actually made those observations.

The irony is striking. Never in history have physicians possessed more information about their patients, yet we may sometimes know them less. We know their hemoglobin from three years ago. We can review every medication prescribed by another physician. We can scroll through imaging reports, genetic data, vaccination histories, risk scores, and dozens of laboratory trends. We may possess thousands of data points about a human being who has received only a few minutes of our undivided attention.

The Physical Examination Is Not Primitive Technology

There is a tendency to speak about the physical examination as though it were the horse and buggy of diagnosis, something admirable in its time but sensibly replaced by superior machinery. That misunderstands what examination is. A physical finding is simply another diagnostic test. It has sensitivity, specificity, likelihood ratios, false positives, and false negatives, just like laboratory measurements and imaging studies. The Rational Clinical Examination movement made precisely this point decades ago, arguing that clinical findings should be subjected to the same rigorous evaluation applied to other diagnostic tools.

Some physical findings are poor. Some are excellent. Some things we were taught generations ago probably deserve to disappear. There is no virtue in preserving an examination maneuver merely because an old professor taught it to us. Evidence-based medicine should apply to the stethoscope as rigorously as it applies to an MRI scanner. But there is a tremendous difference between saying that certain bedside findings are unreliable and concluding that bedside observation itself has become obsolete.

The evidence also suggests that inadequate examination can cause harm. In one collection of cases involving physical-examination failures, missed or delayed diagnoses were common, as were unnecessary testing and treatment. Reviews of diagnostic error continue to identify deficiencies in history taking and physical examination as important contributors. These are not arguments against technology. They are arguments against voluntarily throwing away information before making decisions.

Consider something as simple as breathing. A pulse oximeter gives me a number, and that number can be enormously useful. But it does not tell me everything I learn by watching someone breathe. Two patients can have identical oxygen saturations while one is resting comfortably and the other is approaching respiratory failure. Respiratory rate, depth, pattern, accessory muscle use, paradoxical movement, ability to speak, mental status, and fatigue matter. Anyone who has managed respiratory failure has seen a patient whose monitor still looked reassuring while the patient absolutely did not.

The same is true throughout medicine. An echocardiogram can characterize cardiac anatomy better than my stethoscope ever will. Still, jugular venous distension, cool extremities, edema, diaphoresis, or altered mentation may tell me instantly that circulation is failing. A CT scan can show me an abdomen in exquisite detail, but it cannot substitute for knowing whether that abdomen has suddenly become rigid and exquisitely tender. Technology provides resolution. Examination provides context. Good medicine requires both.

We Are Losing the Teachers Too

Skills disappear surprisingly quickly when institutions stop rewarding them. Medical students enter training fascinated by physical diagnosis. They buy stethoscopes, learn cardiac sounds, practice neurologic examinations, and struggle to distinguish normal from abnormal findings. Then they enter the clinical environment and observe what the system actually values. They watch residents review laboratory values outside the room. They watch teams conduct portions of rounds around computers. They learn that ordering a test is often faster than finding someone who can teach them how to elicit a finding.

They discover that no billing system awards extra productivity points because a physician spent ten additional minutes teaching a student how to examine jugular venous pressure. Eventually they absorb the real curriculum of modern medicine: what the institution measures matters, and what it does not measure becomes optional.

Research has documented deficiencies in physical examination skills among medical trainees and has shown that bedside teaching itself has declined. Particularly troubling is evidence that greater time in training does not automatically produce better examination technique. One direct-observation study found physical examination technique correlated with recognition of clinical signs, differential diagnosis, and clinical judgment, yet performance actually deteriorated during internship. That should concern us. We may be creating a system in which physicians accumulate more medical knowledge while simultaneously losing some of the mechanisms through which they apply that knowledge to real human beings.

Clinical medicine has always depended on apprenticeship. You can learn the physiology of aortic stenosis from a book. Still, there is something different about standing beside an experienced cardiologist who places your stethoscope exactly where the murmur is clearest and tells you what to listen for. You can memorize the manifestations of cirrhosis, but you remember them differently after someone shows you spider angiomas, ascites, muscle wasting, and asterixis in a real patient. You can watch a thousand videos about respiratory distress, but watching an experienced intensivist recognize impending fatigue at the bedside teaches something that no multiple-choice examination can measure.

Once one generation loses those skills, the next generation has nobody to teach them. That is how knowledge disappears from a profession. Not through a decree announcing that the skill is forbidden, but through gradual neglect until eventually nobody remembers that it mattered.

Touch Is Also Communication

Another element of the physical examination is harder to quantify, and perhaps for that reason easier for modern medicine to discount. Examination is a form of human communication. When a frightened patient comes to see a physician, he does not simply want information. He wants to know that someone competent has assessed him. There is a difference between saying, “Your CT scan looks fine,” and sitting beside the patient, listening to his story, examining the area that hurts, and then explaining why the findings are reassuring. The diagnostic conclusion may be identical. The human experience is not.

[…]

Via https://brownstone.org/articles/medicine-has-forgotten-how-to-touch-the-patient/

9 thoughts on “Medicine Has Forgotten How to Touch the Patient”

  1. I had a doctor back in the mid 90s who knew me so well, he could tell what was wrong with me when he came in the door. I was astonished. When I moved from that state and got another doctor, that one barely glanced at me while heading straight for the computer. I am back in the area of that first doctor and I am fighting tooth and nail to become his patient again because he is such an excellent doctor, everyone wants him. Most doctors these days barely glance at their patients. They just look up test results and that’s about it. More’s the pity. I miss days long gone. It will never be the same.

    Liked by 1 person

  2. I collapsed in my home 27th March and then was hospitalised where they did so much harm I ended up losing so much weight from their “ministrations” (never saw a doctor) and suffered for anther four months, often housebound and the NHS hasn’t got a clue what went on. I have now gained half a stone but still short by 2 stone. During all that time Doctor’s were in very short supply and I only saw …. ONE. Nurses were absent except to take blood pressure and deliver meds(which I should never have been given) I was in a metal chair for 13 hours at A & E and then a further 24 hours in an armchair off the main corridor. The levels of incompetence, neglect and inability to communicate with each other and patients, in my experience, is like something from another century!

    Favourable medical outcomes in the US is approx. 50% but I think the British NHS is probably close behind.

    I imagine that in the US and the West(EU) things will only deteriorate further.

    Liked by 1 person

    • You are right Mohandeer, things are deteriorating rapidly. There is no such thing as “health care,” it is a nightmare. I was put in a facility called “Futurecare,” for rehabilitation on my knee and the patients are not fed enough to keep a squirrel alive and there was a grocery store right next door. I told the horrible staff that I was going next door to get food. They blocked me from going. I had to call 911 to get out of there. The entire staff looked like they were on drugs or had been dragged off the street and put to work. The elderly lady in my room begged me to take her with me. I have reported them to every official agency I can think of to get those people out of there and even the ambulance attendants that 911 dispatched stated that they know of that place well because many patients have had to call 911 to get out of there. Why is that place still open? They claim that there is nowhere else to dump patients. That’s a damn pitiful and deadly excuse!

      And I am sorry to hear about what happened to you and just as you stated, it is no better over here. We are doomed!!

      Liked by 1 person

      • The hospital called their security when I tried to leave and one creature among the nurse staff actually told me “I can declare you non compos mentis” (which she was neither qualified to do nor legally entitled to threaten what she perceived as a vulnerable 70 year old disabled woman). I have since told the hospital that I will not go back to that particular ward. There is no accountability within the NHS so no point in complaining, sadly my friend who was picking me up was intimidated by the threat and I had to sit in a plastic chair for another 3 hours(but not before I went back at the cowardly super bitch, then she skedaddled).

        Shame you couldn’t get the old lady out of the sad situation, glad you had wit and wherewithal to escape.

        Liked by 1 person

        • Mohandeer, my hat is off to you because you are strong and stand up for yourself. Keep doing that!

          And that poor old lady was 92 and her family threw her in there because they did not want to deal with her and they knew she was being neglected. Some families just don’t care about their elderly relatives. That 92-year old woman was so malnourished, she couldn’t have weighed over 70 pounds. It was a damn shame that I could not take her out of there with me, but I did report what I saw when it came to staff neglecting her. I wish I could have done more. You take care, please!

          Liked by 1 person

  3. Things are just as bad here in New Zealand. One of my friends had a spinal cord injury a year ago (that made he incapable of walking) that was misdiagnosed as functional (psychological) neurological injury. After five months months she succeeded in scheduling a private MRI (after a friend loaned her $3,000) and was correctly diagnosed with a spinal cord infarct. It took the hospital system another three months to revise her diagnosis and refer her to a specialty spinal unit – who denied her admission because it was too long after her injury.

    Another friend was discharged from hospital with active cellulitis and had to be readmitted when her leg swelled up so bad she couldn’t walk.

    Another friend, also in his early sixties, was admitted with urinary retention as a side effect of his medication and was discharged with an indwelling catheter and forced to wear a catheter to work at MacDonald’s for six weeks, during which time he experienced three urinary infections (from the catheter) because the district nurse refused to authorize leave from work.

    When I die I’m going straight to the coroner’s office.

    Liked by 1 person

  4. I am a 77 y.o. male, retired from Australia, living in Thailand. In the ten years that I have lived here, I have visited the O.P department of various hospitals numerous times for various issues and have NEVER been examined by any doctor or asked about which medications I currently take. The doctors here sit behind a computer, very rarely make eye contact, don’t conduct any hands on examination and hustle you out after 3 minutes at most with a new collection of medications and NO explanation of side effects! The mind set by the Thai population is that if the “doctor” doesn’t issue you with a multitude of medications, he doesn’t know what he is doing! I have witnessed patients leaving the Pharmacy counter with large shopping bags full of meds!

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  5. Very interesting, loongtip. I’m a year older than you and retired from Taranaki Base Hospital in 2010. Three years ago our Medical Freedom community set up a holistic health care hub, where our main purpose is to talk to clients and offer them a variety of hands-on treatments. They’re asked to pay a koha (Maori word for donation) for their visits. We’re part of Peoples Health Alliance New Zealand, and there are now PHAs in 33 countries (including the US).

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